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VAT Exemption

VAT Relief for Disabled Customers

If you are disabled or have a long term illness, you will not be charged VAT on products designed or adapted for your own personal or domestic use.

Am I Eligible for VAT Relief?

To qualify for VAT relief you must have a disability or a long-term illness.

  • You have a condition that’s treated as chronic sickness, like diabetes
  • You’re terminally ill
  • You have a physical or mental impairment that affects your ability to carry out everyday activities, eg blindness

If I’m Elderly do I still Qualify?

If you are elderly but able-bodied, you will not qualify. If you do meet the requirements, you will need to confirm it in writing. Our mobility advisors can help you with this if you stuck and need help.